Policy Introduction & Scope
RY36 Login ("we", "Platform") takes the privacy of every user who registers or browses the ry36 login website seriously. This Privacy Policy outlines our transparent approach to managing your personal data in compliance with applicable legal requirements in Malaysia.
This policy applies to all information we collect through the official website ry36login.app, our mobile app, and any of our official communication channels. By using this platform, you agree to the terms set out in this Privacy Policy.
We are committed to not selling, renting, or disclosing your personal information to third parties without your consent, except in circumstances clearly stated in this document.
This Privacy Policy should be read together with Terms and Conditions RY36 Login for a full overview of your rights and responsibilities as a platform user.
Information We Collect
We collect your personal information through two main methods — information you provide directly and information collected automatically when you use the platform.
Information You Provide Directly:
| Type of Information | Collection Purpose |
|---|---|
| Full name, date of birth, gender | Identity verification (KYC) and legal compliance |
| Email address & phone number | Account communications, security notifications |
| Identity card / passport number | Mandatory age verification and KYC |
| Bank account / digital wallet details | Processing of deposits and fund withdrawals |
| Proof of address (utility bill, bank statement) | Residential address verification during KYC |
Automatically Collected Information:
- IP address and general location data (country/state).
- Device type, operating system, and browser version.
- Game session data including date, time, and game type.
- Account activity logs including login, withdrawal, and deposit records.
- Cookie and tracking technology data (see Section 6).
We only collect information that is strictly necessary for platform operations and do not collect sensitive data such as medical information or religious beliefs.
How We Use Your Information
Every piece of information we collect is used solely for lawful and transparent purposes. Here is how we use your data:
- Account Management: Creating, verifying, and maintaining your ry36 login account.
- Financial Processing: Processing deposits, managing withdrawals, and resolving any transaction issues.
- Platform Security: Detecting suspicious activity, preventing fraud, and protecting platform integrity.
- Legal Compliance: Meeting KYC requirements, anti-money laundering (AML) obligations, and applicable financial regulations.
- Customer Support: Responding to enquiries, resolving complaints, and providing technical support.
- Service Improvement: Analysing usage patterns to enhance the overall user experience.
- Communications: Sending important notifications related to your account, security, and relevant promotions (if you have consented).
We will not use your data for third-party advertising purposes without your explicit consent. You may withdraw consent to receive marketing communications at any time.
Data Storage & Security
RY36 Login continuously invests in the latest data security infrastructure to ensure your information remains safe and protected from unauthorized access at all times.
The security measures we practise include:
- 256-bit SSL Encryption for all data transmitted between your browser and our servers.
- Encryption of data at rest using industry-standard AES-256 encryption for all sensitive information.
- Two-factor authentication (2FA) available and encouraged for all users.
- 24/7 Monitoring by our security team to detect any threats or intrusions.
- Regular security audits by independent experts to identify and address any system vulnerabilities.
- Strict access control where only authorized personnel may access user data, and only for legitimate operational purposes.
All user data is stored on secure servers at certified data centres. Your data is not stored outside the designated region without your knowledge and consent.
While we take all reasonable steps to protect your data, it is equally important that you safeguard your password and the device you use to access the ry36 login platform.
Sharing Information with Third Parties
RY36 Login does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share certain information with partners or authorities:
- Payment Service Providers: Transaction information is shared with payment gateways and banks to process your deposits and withdrawals.
- KYC Service Providers: Identity documents are shared with authorised third-party identity verification providers to complete the KYC process.
- Statutory Authority: We comply with lawful requests from law enforcement agencies or regulatory bodies when required by law.
- Technology Providers: Cloud service and technical infrastructure providers who have signed strict confidentiality agreements with us.
All third parties we work with are bound by data protection agreements and are not permitted to use your information for any purpose other than what is specified in those agreements.
We do not share your data with advertising companies, data brokers, or any party that has no legitimate operational interest in ry36 login.
Cookies & Tracking Technologies
The ry36 login platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session verification, account security | Session only |
| Functional Cookies | Saving language preferences and display settings | 30 days |
| Analytics Cookies | Understanding usage patterns to improve the platform | 90 days |
| Security Cookies | Detecting suspicious login attempts, fraud prevention | 7 days |
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect your login functionality and account security.
Your Rights as a User
As a RY36 Login platform user, you have clear rights regarding your personal data. We fully respect these rights and make it easy for you to exercise them:
You have the right to know what personal data we hold about you and how it is used. Contact our support team to request a copy of your data.
If your information is inaccurate or has changed, you can update your personal details through your account settings or by contacting our support team.
You may request deletion of your personal data, subject to legal retention requirements. Some data must be retained for a specified period under financial regulations.
You may opt out of having your data processed for marketing purposes at any time without affecting your account's core functionality.
You have the right to receive your personal data in a machine-readable format for transfer to another service if needed.
In certain circumstances, you may request that we restrict processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact our support team at [email protected]. We will respond to your request within 14 business days.
Policy for Underage Users
The RY36 Login platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors or individuals below the specified age limit.
If we determine that data belonging to an individual under the age of 18 has been collected, we will immediately delete that data and close the relevant account. Parents or guardians who believe their child may have registered on this platform are urged to contact us immediately.
If you suspect someone under the age of 18 is using this platform, please report it to our support team immediately at [email protected].
Data Retention & Deletion
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
- Active account data: Retained for as long as your account is active or as long as necessary to provide our services.
- Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
- KYC documents: Retained for 5 years after account closure or as directed by the relevant regulatory authority.
- Security logs: Retained for 2 years for fraud investigation and prevention purposes.
- Communication data: Retained for 1 year unless required to resolve an ongoing dispute.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.
Changes to the Privacy Policy
RY36 Login reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.
When we make significant changes, we will:
- Sending a notification to your registered email at least 7 days before the changes take effect.
- Displaying a clear notice on the platform's home page.
- Updating the "Last Updated" date at the top of this document.
Continued use of the RY36 Login platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you are required to stop using the platform and request account closure.
The current version of this Privacy Policy is effective from 1 January 2026. For any enquiries, contact us at [email protected].